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Privacy Policy

Through this website, we collect personal data necessary for the management and maintenance of some of our services.

We inform you that the owner of the website (data controller) complies with the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (hereinafter, LOPDGDD), the EU Regulation 2016/679, General Data Protection (hereinafter, RGPD) and other regulations in force and applicable at all times, ensuring the correct use and processing of the user's personal data.

In accordance with Article 13 of the RGPD and Article 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data that TEUREONDEU, S.L (hereinafter TEUREONDEU, S.L) performs as data controller, in relation to data that users and / or customers (individuals) provided as a result of the request for information and / or contracting of services and / or products provided and marketed through this website, or collected in any of the sections of this page.

IDENTITY OF THE PERSON RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

Responsible for processing: TEUREONDEU, S.L.
Trade name: TEUREONDEU, S.L.
TAX ID: B21887708
Address: C/ Gv. Marqués del Turia 75, pta 3, 46005 Valéncia
Email: hola@reondeu.com

PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

Your personal data will be used for the generic purpose of management and control of the commercial relationship established between the user and the data controller, and specifically for:

  • To manage the complete access and correct use of the services and/or products by the users.
  • To communicate with users in response to incidents, requests, comments and questions you make to us through the contact forms on our website (including emails and/or phone calls).
  • To provide, update, maintain and protect the services and/or products offered.
  • To offer new services and/or products, special offers or updates.
  • If necessary, manage personnel selection processes in selective processes for employees and/or collaborators.
  • Communications: We may send you emails, messages and other types of communications in reference to the services and/or products contracted; as well as for technical issues that may affect this website. These communications are considered part of the services and/or products contracted or requested.
  • Where appropriate, commercial communications (marketing): We may use your personal data to contact you, both electronically and non-electronically, to conduct surveys, to obtain your opinion on the service provided, and, occasionally, to notify you of changes, important developments in services and/or products, offers and/or promotions of our services and/or products or of third party companies related to us. These commercial offers will, in any case, be expressly and separately authorized by the user. This consent may be revoked at any time using the means and forms implemented for this purpose.

We will not process your personal data for any other purpose beyond those described above, unless it is required by law or there is a judicial and/or administrative requirement that involves the processing of data for purposes other than those described above.

CONSERVATION PERIOD

The personal data provided will be stored and processed for as long as the contractual relationship with the user is maintained, without prejudice to the possibility of exercising their rights regarding data protection. The data may also be kept for the time necessary to comply with legal obligations applicable to the data controller.

The personal data of persons interested in receiving commercial information and newsletters will be kept indefinitely as long as the person concerned does not request their opposition to the sending of commercial communications or deletion of their data.

LEGITIMACY OF THE TREATMENT

TEUREONDEU, S.L. treats your personal data in accordance with the following legal bases: Consent of the person concerned (1), the execution of a contract or pre-contractual measures (2) and legitimate interest (3).

  1. The consent of the interested party for the purposes described above, which will be requested:
    • Before proceeding to process your data,
    • In the registration/contracting process as a client or customer
    • At the time of sending commercial communications TEUREONDEU, S.L.

    Requests for information that you send us require that you voluntarily provide us with the necessary data to be able to fulfill the requests. However, you are free to refuse to provide us with such data or, subsequently, to revoke the consent previously granted to process your data. In these cases, the refusal to provide personal data will make it impossible to respond to user requests, and the revocation of the consent given will not affect the processing based on the consent of the person concerned made before it was revoked.

  2. The processing of data by TEUREONDEU, S.L. is necessary for the performance of a contract to which the data subject is a party or for the implementation at the request of this pre-contractual measures. This legal basis will apply if the user purchases products or contracts services through our website.
  3. The legitimate interest of TEUREONDEU, S.L in maintaining and loyalty to its customers and / or users and better meet their expectations or interests previously expressed, for example: improve the products and / or services offered, manage requests, queries or complaints, offer similar products to those contracted, report on promotions and discounts in force, among others. Everything indicated above is without prejudice to compliance by TEUREONDEU, S.L of other obligations relating to the sending of commercial communications by electronic means regulated by Law 34/2002 of July 11, services of the information society and electronic commerce.

TEUREONDEU, S.L understands that, on having facilitated us his personal information, the interested one guarantees and becomes a person in charge of the veracity, current importance and accuracy of the same ones, and that it accepts and consents expressly in his treatment for the purposes previously described.

RECIPIENTS OF INTERNATIONAL ASSIGNMENTS OR TRANSFERS

In general, TEUREONDEU, S.L. will not transfer your personal data to third parties unless we are legally obliged to do so or you have expressly authorized us to do so when using our services and / or products.

TEUREONDEU, S.L. will not make international transfers of personal data collected through this website, except for the following cases:

  • The international transfer of data is necessary for the performance of a contract or pre-contractual measures to which the data subject is a party.
  • That the international transfer of data is necessary for the application of the legislation in force.
  • That the international transfer of data is necessary due to the express consent of the data subject.
  • That the international transfer of data takes place because the website is hosted on servers located outside the European Economic Area.

In any case, in the cases in which international transfers of data may take place, TEUREONDEU, S.L will verify that the importing country of data guarantees an adequate level of protection in application of the effective norm.

RIGHTS OF INTERESTED PARTIES

Data protection regulations allow you to exercise your rights of access, rectification, opposition, erasure ("right to be forgotten"), limitation of processing, portability and not to be subject to individualized decisions before the data controller. Below, we explain what these rights consist of:

  • Right of access: It allows the interested party to know and obtain information about their personal data subject to processing.
  • Right of rectification: It allows you to correct errors, modify data that proves to be inaccurate or incomplete and ensure the accuracy of your personal data.
  • Right of suppression: Allows you to request the deletion of your personal data when they are no longer necessary for the execution or provision of the service.
  • Right of opposition: It allows the interested party not to carry out the processing of their personal data or its cessation, except for legitimate reasons or for the exercise or defense of possible claims, in which case we will keep them blocked for the corresponding period.
  • Right to oppose the sending of advertising: Interested parties may oppose the sending of commercial communications. In this case, they may revoke their consent to receive these notifications at any time.
  • Limitation of treatment: In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.
  • Data portability: Data subjects may request to receive the data concerning them that they have provided to us or - where technically feasible - to have it sent to another data controller of their choice in a structured, commonly used and machine-readable format.
  • The right not to be subject to automated individual decisions (including profiling): Data subjects have the right not to be subject to a decision based on automated processing which produces legal effects or significantly affects the data subject.
  • Possibility to withdraw consent: The data subject has the right to withdraw at any time the consent given when it consists of the legal basis for the processing of personal data, without affecting the lawfulness of the processing based on the consent given at the time of providing us with your data.

If you wish to exercise any of the above rights, please contact us using the contact details provided in "Identification of the person responsible for the processing of personal data", including the following information: Name and surname, ID card number, postal and/or e-mail contact address, indicating the type of right and specifying the conditions of the same. We may ask you for additional information in order to verify your identity.

Possibility of claiming before the Control Authority: TEUREONDEU, S.L. also informs you of your right to file a claim before the Spanish Data Protection Agency (Agencia Española de Protección de Datos (www.agpd.es) if you consider that the treatment performed does not comply with the regulations in force.

MINORS

TEUREONDEU, S.L recommends the use of this web page to greater of 18 years. If they accede minors of 14 years, it will be necessary the consent of the parents, tutors or legal representatives of the minor to be able to be realized the treatment of his personal information. The parents, guardians or legal representatives of the minor will be solely responsible for the contents to which the minor may have access when visiting our website.

SOCIAL NETWORKS

It is possible that TEUREONDEU, S.L has profiles in the different social networks. It is also possible that the user can access the private spaces that may exist on this website through their accounts on social networks, instead of accessing with a username and password. In these cases, users who provide their personal data with the information available through their account and / or user profile on social networks are informed that this is responsible for the data processing carried out, unless expressly informed of other conditions in a particular treatment.

PRESERVATION OF CERTAIN DATA

TEUREONDEU, S.L informs that, in fulfillment of the dispositions of the Law 25/2007, of October 18, of conservation of data relative to the electronic communications and to the public networks of communications, it will have to retain and to conserve certain data of traffic generated during the development of the communications with the purpose of yielding them to the legitimized authorities, when the legal circumstances foreseen in her concur.

DATA RECORDED

Our servers automatically collect information when the user uses the services of the websites. This log data may include the IP address, the identification of the device from which you access our website, the operating system used, and the device configuration, among others.

SECURITY MEASURES

The user is informed that the owner of the website (controller) has implemented security measures of technical and organizational measures necessary to ensure the security of your personal data and avoid its alteration, loss and treatment and / or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. Also, additional measures have been established in order to strengthen the confidentiality and integrity of personal information held by TEUREONDEU, S.L., continuously maintaining the supervision, control and evaluation of processes to ensure respect for data privacy.

COOKIES

Our website uses its own and third party cookies. You can find all the detailed information about cookies in our Cookies Policy.

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